Ultimate Guide to Setting Up Local Pickup in WooCommerce

Do you want to offer local pickup in your WooCommerce store? Adding a local pickup option to your store means granting your customers to buy online and then pick up their orders themselves instead of having them delivered. It’s a great way to make shopping easier for them by combining the benefits of online shopping with the convenience of picking up their order in person.

Gratefully, setting up Local Pickup with WooCommerce is straightforward and hassle-free. By following the steps outlined in this guide, you’ll better understand how to set up a local pickup for your WooCommerce store.

In this article, we’ll explain:

  • What Local Pickup means
  • The advantages for both customers and owners
  • Step-by-step instructions for setting up Local Pickup
  • How to enable Local Pickup for several locations

Key Takeaways

  • This article delves into the concept of local pickup and its benefits for both merchants and customers within WooCommerce.
  • Learn the step-by-step process of creating shipping zones and integrating local pickup as a viable option within those zones.
  • Detailed instructions are provided on configuring local pickup in your WooCommerce store, ensuring a seamless process for merchants and customers.
  • Offer local pickup options in multiple locations, catering to a wider customer base and maximizing customer satisfaction.
  • Understand which types of store owners, like those with physical locations or bulky items, can benefit most from offering local pickup to enhance customer satisfaction.

What is Local Pickup in WooCommerce

Local pickup in WooCommerce is a convenient shipping option that allows customers to collect their orders directly from a specified location instead of having them delivered to their doorstep.

Moreover, Local pickup is an excellent choice for businesses with physical stores or warehouses. It’s particularly beneficial as it offers customers a more cost-effective and flexible way to receive their orders. With local pickup, customers have the power to choose where they want to collect their order from during checkout. This means they have the freedom to decide when and where they want to receive their order, empowering them in their shopping experience.


Let’s say you’re running a small bakery, and a customer orders a dozen of your delicious cupcakes through your website. Instead of waiting for a delivery person to bring them to their doorstep, they can choose “local pickup” when checking out. This means that instead of having the cupcakes delivered, they’ll come to your bakery to pick them up whenever convenient.

So, with local pickup, you don’t have to worry about us packing your order, sticking labels on packages, or coordinating with delivery partners. It’s a straightforward way for customers to get their cupcakes quickly, saving us time and effort!

Benefits of Using Local Pickup in WooCommerce

Local pickup can be an excellent choice for customers and business owners. When you let customers pick up their orders themselves, it gives them more control and convenience. Plus, it reduces the risk of items getting damaged during delivery. Let’s explore the advantages of local pickup for both customers and owners.

For WooCommerce Store Owners

Local pickup offers several advantages for business owners. Firstly, it helps save money by cutting down on delivery expenses such as shipping fees and labor costs. It also saves time by simplifying operations. There’s no need to package and ship orders, making the process more efficient. Additionally, having more control over the pickup process ensures a smoother customer experience, ultimately leading to increased satisfaction and potentially repeat business.

Another benefit of local pickup is reduced risk. By relying less on third-party delivery services, business owners can mitigate the risks of shipping delays, lost packages, or damaged goods. Furthermore, meeting customers face-to-face during pickup can foster stronger relationships and loyalty, as it provides an opportunity for direct interaction and personalized service.

For Customers

Local pickup offers several benefits for customers as well. Firstly, it’s super convenient! Instead of waiting around for deliveries, customers can choose a time and place that works best for them to collect their orders. Plus, they don’t have to worry about missing packages or dealing with delivery delays.

Next, local pickup is not only good for customers but also for the environment. Skipping shipping helps reduce carbon emissions from transportation since there’s no need for the delivery truck to come to your doorstep. It also reduces the need for extra packaging materials, which is better for the environment.

Another benefit of local pickup is the money saved on shipping fees. Customers don’t have to worry about paying extra for delivery, helping them save some cash. When customers go to pick up their orders, they can also explore your store and discover additional items they might like.

Set Up WooCommerce Local Pickup

The following section will provide step-by-step instructions on incorporating WooCommerce local pickup into your online store.

Create a Shipping Zone in WooCommerce

A shipping zone is like a specific zone on a map where certain shipping rules apply. It’s an area where particular shipping methods and costs are set.

For more detailed guidance on shipping in WooCommerce, refer to our comprehensive article.

To set up a shipping zone in WooCommerce, follow these steps:

  • Navigate to WooCommerce ➝ Settings ➝ Shipping.
  • Click on Add Zone option to create a new shipping zone.
WooCommerce Local Pickup: Adding Shipping Zone
WooCommerce Local Pickup: Adding Shipping Zone
  • On the next screen, you’ll need to enter the name of the area and the specific regions within it. If you want to offer local pickup for a particular area, you can do that by entering the postcodes for that specific area.
WooCommerce Local Pickup: Add Zone Name & Region
WooCommerce Local Pickup: Add Zone Name & Region

Add a Local Pickup Shipping Method in WooCommerce

  • To add Local Pickup shipping methods, go to the bottom of the screen and click on “Add shipping method.”
WooCommerce Local Pickup: Add Shipping Method
WooCommerce Local Pickup: Add Shipping Method
  • Next, choose “Local Pickup” from the list that shows up and click on the “Continue” button.
WooCommerce Local Pickup: Select Local Pickup Shipping Method
WooCommerce Local Pickup: Select Local Pickup Shipping Method

Configure Local Pickup Shipping Method

  • Now, let’s include the tax status and cost in the popup, then click on the “create” button. Usually, local pickup doesn’t cost anything and doesn’t have taxes, but it might be different depending on your situation.
WooCommerce Local Pickup: Configure Local Pickup Shipping Method
WooCommerce Local Pickup: Configure Local Pickup Shipping Method
  • To change the shipping method details, click the “Edit” button. It lets you update the shipping method to your preference.
WooCommerce Local Pickup: Edit Shipping Method
WooCommerce Local Pickup: Edit Shipping Method

Allow WooCommerce Local Pickup for Multiple Locations

If you want to allow local pickup for multiple locations, you can use the Zone Regions option. Select the Limit to Specific Postcodes option and enter the zip codes you want to allow local pickup. Once you’ve added these locations, the option for local pickup will automatically show up for customers in those areas.

WooCommerce Local Pickup: Add Multiple Zip Codes
WooCommerce Local Pickup: Add Multiple Zip Codes

You can specify the locations by entering individual postal codes or even a range of postcodes, one postal code per line. This way, users can choose the most convenient pickup spot for them during checkout.

WooCommerce Local Pickup: Add Multiple Zone Regions
WooCommerce Local Pickup: Add Multiple Zone Regions

Which types of WooCommerce Stores Should Provide Local Pickup

Offering a local pickup option is great for increasing sales and making shopping easier. It allows customers to pick up their orders themselves, which can save on shipping costs.

But how do you know if your store needs this option? Here are some examples of stores that benefit from local pickup. Take a look to see if it works for your store!

  • Furniture Store: It sometimes lets customers pick up their purchases locally. It means you can go to the store and get your furniture yourself. It’s a good idea because furniture is big and can be damaged when shipped. You can check it out before taking it home when you pick it up yourself. This way, you can ensure it’s in good condition and won’t be damaged.
  • Art Galleries: Art galleries handle delicate and expensive artworks that require careful treatment. To minimize risks associated with shipping fragile or valuable items, galleries often opt for local pickup. It means buyers come directly to the gallery to collect their purchases, ensuring safe and secure handling while avoiding potential damages during transit.
  • Grocery stores: Local grocery stores make shopping more straightforward with online services. You can browse their website, select the items you need, and schedule a time to pick them up. It means you can avoid the hassle of going to the store and waiting in line. Plus, you won’t have to worry about breaking any grocery items.
  • Clothing Boutiques: Clothing boutiques can provide a convenient option called “local pickup” for customers who want to try on clothes before buying them. Instead of having items shipped to their homes, customers can pick up their purchases directly from the boutique’s location. This way, customers can ensure the perfect fit and style before deciding.
  • Bakery and pastry shops: Many people like ordering yummy cakes and pastries online from bakeries. They do this so they can pick them up later at a particular time. It is super helpful, especially if they’re planning a surprise party! You ensure everything stays fresh and safe when you order online and pick it up in person. Plus, it’s way less risky than having them delivered and possibly getting damaged.

FAQs on WooCommerce Local Pickup

How can I edit the text for Local Pickup in WooCommerce?

To do this, go to WooCommerce ➝ Settings ➝ Shipping ➝ Shipping Zone. Then, edit the zone where you added the local pickup method and enter your preferred text in the “name” field.

Can I choose a local pickup for certain products only?

Yes, you can do that in your WooCommerce store. Just create shipping classes for those products and assign the local pickup option to those classes. Learn more about creating and adding shipping classes to your products here.

What if a customer faces issues during the local pickup process?

Ensure that you provide clear instructions for the local pickup process, including pickup location, hours of operation, and any necessary identification or confirmation required. Additionally, a designated point of contact or customer support channel should be established to assist customers with any issues they may encounter.

Where can I find the local pickup option during checkout?

The local pickup option is typically displayed during checkout under the “Shipping” section. Look for a method labeled “Local Pickup” or similar.

Is there a cost associated with local pickup?

Local pickup is often a cost-effective option, and in many cases, it does not incur additional fees. However, it’s advisable to check with the store to confirm the specific details of their local pickup policy.

How will I know when my order is ready for pickup?

Stores typically send notifications via email or SMS when orders are ready for pickup. It’s essential to keep an eye on the contact details you provided for any updates from the store.

Add Local Pickup in Your WooCommerce Store

This article explained how WooCommerce’s local pickup feature works, its benefits, and how to set it up for better sales and happier customers. We trust that this article has been informative and that you’ve gained some valuable insights from it. Whether you run an online store or prefer shopping at local grocery stores, the convenience of ordering online and choosing a suitable pickup time is a noteworthy benefit.

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