Ultimate Guide to Setting Up Local Pickup in WooCommerce

WooCommerce is a powerful ecommerce platform designed for businesses of all sizes, enabling them to create and manage online stores easily. With WooCommerce, users can set up their online storefronts, customize product listings, manage inventory, process payments securely, and handle shipping logistics efficiently.

But sometimes, customers are really excited to get their order fast. They don’t want to wait for delivery. That’s where Local Pickup comes in handy. It lets customers come to pick up their orders themselves instead of waiting for them to be delivered, which helps both you and your customers.

Let’s say you have a bakery, and someone orders a dozen of your yummy cupcakes online. Instead of waiting for a delivery person to bring them, they can choose “local pickup” when they check out. This means they’ll come to your bakery themselves to get their cupcakes whenever they want.

So, with Local Pickup, you don’t have to worry about packing things up, sticking labels on packages, or working with delivery partners. It’s a simple way for customers to get their orders fast and for you to save time and effort.

In this article, we’re going to show you how to set up this Local Pickup feature in WooCommerce. We’ll explain how you can use it if you have just one place where people can pick up their orders or if you have multiple locations. It’s going to make your online selling experience even smoother!

Key Takeaways

  • This article delves into the concept of local pickup and its benefits for both merchants and customers within WooCommerce.
  • Learn the step-by-step process of creating shipping zones and integrating local pickup as a viable option within those zones.
  • Detailed instructions are provided on configuring local pickup in your WooCommerce store, ensuring a seamless process for merchants and customers.
  • Offer local pickup options in multiple locations, catering to a wider customer base and maximizing customer satisfaction.
  • Understand which types of store owners, like those with physical locations or bulky items, can benefit most from offering local pickup to enhance customer satisfaction.

What is Local Pickup in WooCommerce

Local pickup in WooCommerce is a convenient shipping option that allows customers to collect their purchases directly from a specified location instead of having them delivered to their doorstep.

This feature is particularly advantageous for businesses with physical stores or warehouses, as it offers customers a cost-effective and flexible shipping alternative. With local pickup, customers can choose the pickup location during checkout, giving them greater control over when and where they receive their orders.

Additionally, local pickup can help businesses reduce shipping costs, streamline order fulfillment, and enhance the overall customer experience by offering a more personalized and convenient shopping experience. Overall, local pickup in eCommerce is a valuable shipping solution that empowers businesses and customers alike.

Benefits of WooCommerce Local Pickup

The self-collection feature is helpful for online stores because it means they don’t have to deliver products themselves. Instead, customers come to pick up their orders. It is especially great for businesses like restaurants where people order food online and pick it up. It saves the restaurant from delivering the food, and customers don’t have to wait.

And it’s not just suitable for businesses – customers like it too. Some people worry that their orders might get lost or damaged during delivery. Self-collection makes them feel more secure, knowing they’re picking up their stuff.

Below are the benefits for both ecommerce store owners and customers:

For eCommerce Store Owners

Here are the benefits of using WooCommerce Local Pickup for ecommerce store owners.

  • Cost Savings: Local pickup reduces the expenses associated with delivery, such as shipping fees and labor costs.
  • Time Efficiency: With local pickup, store owners can streamline their operations by eliminating the need for packaging and shipping orders.
  • Increased Control: Store owners have more control over the pickup process, ensuring a smoother and more efficient customer experience.
  • Enhanced Customer Satisfaction: Offering local pickup provides customers with a convenient option to collect their orders, leading to higher satisfaction and potentially repeat business.
  • Reduced Risk: By reducing reliance on third-party delivery services, store owners can reduce the risks associated with shipping delays, lost packages, or damaged goods.
  • Build Relationships: Meeting customers face-to-face can help you build stronger relationships and loyalty.

For Customers

Here are the benefits of using WooCommerce Local Pickup for customers.

  • Convenience: Local pickup allows customers to collect their orders at a time and location that is convenient for them, eliminating the need to wait for deliveries.
  • Flexibility: Customers can choose when to pick up their orders, providing greater control over their shopping experience and availability.
  • Customer Satisfaction: With the local pickup, customers can safely handle their orders and avoid concerns about packages being lost or damaged during shipping.
  • Eco-Friendly Option: Opting for local pickup reduces the environmental impact of shipping, such as carbon emissions from transportation, and reduces extra packaging materials.
  • Save on Shipping: No need to pay extra for shipping fees, which can save money.
  • See the Store: Customers can visit the store and discover more items they like.

Set Up Local Pickup in WooCommerce

Adding a local pickup option to your WooCommerce store can be helpful. It saves you time and makes things easier for your customers. They can pick up their orders from your store instead of waiting for delivery. This feature not only enhances your store but also improves customer satisfaction.

In the following section, we will guide you through the step-by-step process of incorporating the WooCommerce local pickup feature into your online store.

Create a Shipping Zone in WooCommerce

To set up local pickup in WooCommerce, start by creating a shipping zone. Think of a shipping zone as a map for delivering products. It includes a specific area and a way to ship items. Once you’ve made the zone, you’ll choose “local pickup” as the shipping method. It lets customers collect their orders themselves.

For more detailed guidance on shipping in WooCommerce, refer to our comprehensive article.

To set up a shipping zone in WooCommerce, follow these steps:

  • Navigate to WooCommerce ➝ Settings ➝ Shipping.
  • Click on Add Zone option to create a new shipping zone.
WooCommerce Local Pickup: Adding Shipping Zone
WooCommerce Local Pickup: Adding Shipping Zone
  • On the next screen, you’ll need to enter the name of the area and the specific regions within it. If you want to offer local pickup for a particular area, you can do that by entering the postcodes of that specific area.
WooCommerce Local Pickup: Add Zone Name & Region
WooCommerce Local Pickup: Add Zone Name & Region

Add Local Pickup Shipping Method

  • Let’s start adding a Shipping method. We want to add an option for people to pick up their orders locally. To do this, go to the bottom of the screen and click on “Add shipping method.”
WooCommerce Local Pickup: Add Shipping Method
WooCommerce Local Pickup: Add Shipping Method
  • Next, choose “Local Pickup” from the list that shows up and click on the “Continue” button.
WooCommerce Local Pickup: Select Local Pickup Shipping Method
WooCommerce Local Pickup: Select Local Pickup Shipping Method
Configure Local Pickup Shipping Method
  • Now, let’s include the tax status and cost in the popup, then click on the “create” button. Usually, local pickup doesn’t cost anything and doesn’t have taxes, but it might be different depending on your situation.
WooCommerce Local Pickup: Configure Local Pickup Shipping Method
WooCommerce Local Pickup: Configure Local Pickup Shipping Method
  • To change the shipping method details, click the “Edit” button. It lets you update the shipping method to your preference.
WooCommerce Local Pickup: Edit Shipping Method
WooCommerce Local Pickup: Edit Shipping Method

Allow WooCommerce Local Pickup for Multiple Locations

If you want to offer local pickup at different places, you can add multiple locations using the “Zone Regions” option. Once you’ve added these locations, the option for local pickup will automatically show up for customers in those areas.

You can specify the locations by entering individual postal codes or even a range of postcodes, one postal code per line. If your stores are spread out across a region. This way, customers can choose the most convenient pickup spot for them during the checkout process.

WooCommerce Local Pickup: Add Multiple Zone Regions
WooCommerce Local Pickup: Add Multiple Zone Regions

Who uses Local Pickup in WooCommerce Stores?

Offering a local pickup option is great for increasing sales and making shopping easier. It allows customers to pick up their orders themselves, which can save on shipping costs.

But how do you know if your store needs this option? Here are some examples of stores that benefit from local pickup. Take a look to see if it works for your store!

  • Furniture Store: Furniture stores sometimes let customers pick up their purchases locally. It means you can go to the store and get your furniture yourself. It’s a good idea because furniture is big and can be damaged when shipped. You can check it out before taking it home when you pick it up yourself. This way, you can ensure it’s in good condition and won’t be damaged.
  • Event Venues: When you’re planning to attend a concert, show, or game at venues like concert halls, theaters, or sports arenas, you can now buy tickets and even merchandise online. It means you can skip the long lines and stress of last-minute ticket buying. Plus, these venues offer a convenient option: local pickup. After you make your purchase online, they’ll send you an email to confirm your booking.
  • Art Galleries: Art galleries handle delicate and expensive artworks that require careful treatment. To minimize risks associated with shipping fragile or valuable items, galleries often opt for local pickup. It means buyers come directly to the gallery to collect their purchases, ensuring safe and secure handling while avoiding potential damages during transit.
  • Electronics Store: Electronics stores offer a handy service called local pickup for shoppers eager to get their hands on the newest gadgets. With this option, customers can order items online and then pick them up in person at the store during regular business hours without waiting for shipping.
  • Grocery stores: Local grocery stores make shopping more straightforward with online services. You can browse their website, select the items you need, and schedule a time to pick them up. It means you can avoid the hassle of going to the store and waiting in line. Plus, you won’t have to worry about breaking any grocery items.
  • Bakery and pastry shops: Many people like ordering yummy cakes and pastries online from bakeries. They do this so they can pick them up later at a particular time. It is super helpful, especially if they’re planning a surprise party! You ensure everything stays fresh and safe when you order online and pick it up in person. Plus, it’s way less risky than having them delivered and possibly getting damaged.
  • Clothing Boutiques: Clothing boutiques can provide a convenient option called “local pickup” for customers who want to try on clothes before buying them. Instead of having items shipped to their homes, customers can pick up their purchases directly from the boutique’s location. This way, they can ensure the perfect fit and style before deciding.
  • Home Appliances: When buying furniture and items for home renovations, shipping can get heavy and expensive. That’s why we offer a simple solution: local pickup. This option lets you easily collect your orders without worrying about pricey shipping fees. It’s a hassle-free way to get what you need for your home projects!

FAQs on WooCommerce Local Pickup

How can I edit the text for Local Pickup in WooCommerce?

To do this, go to WooCommerce ➝ Settings ➝ Shipping ➝ Shipping Zone. Then, edit the zone where you added the local pickup method and enter your preferred text in the “name” field.

Can I choose a local pickup for certain products only?

Yes, you can do that in your WooCommerce store. Just create shipping classes for those products and assign the local pickup option to those classes. Learn more about creating and adding shipping classes to your products here.

What if a customer faces issues during the local pickup process?

Ensure that you provide clear instructions for the local pickup process, including pickup location, hours of operation, and any necessary identification or confirmation required. Additionally, a designated point of contact or customer support channel should be established to assist customers with any issues they may encounter.

Where can I find the local pickup option during checkout?

The local pickup option is typically displayed during checkout under the “Shipping” section. Look for a method labeled “Local Pickup” or similar.

Is there a cost associated with local pickup?

Local pickup is often a cost-effective option, and in many cases, it does not incur additional fees. However, it’s advisable to check with the store to confirm the specific details of their local pickup policy.

How will I know when my order is ready for pickup?

Stores typically send notifications via email or SMS when orders are ready for pickup. It’s essential to keep an eye on the contact details you provided for any updates from the store.


In conclusion, this article explained how WooCommerce’s local pickup feature works, its benefits, and how to set it up for better sales and happier customers. We trust that this article has been informative and that you’ve gained some valuable insights from it. Whether you run an online store or prefer shopping at local grocery stores, the convenience of ordering online and choosing a suitable pickup time is a noteworthy benefit.

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